Email correspondence with MART (Sept–Nov 2025)
Thread excerpts including cleanliness requests, follow-ups, and the Article III notice discussion.
Hours: Monday–Friday, 6:00 a.m. – 3:00 p.m. • Pickup or delivery available
For years we’ve opened before sunrise to feed riders, drivers, and early-shift workers. Now MART is cancelling the rest of our lease over a technicality — after we pushed them to address unsafe, unsanitary conditions in the shared facility. We’re fighting it, and we need the community behind us.
Your name shows that riders deserve real food and a clean, dignified station. Your donation helps us survive if we’re forced out.
Fuzzy’s Café was built inside the MART transit center to take care of people who don’t always get taken care of — bus riders, train riders, first shift, third shift, folks who keep the city moving.
We serve breakfast sandwiches, fresh coffee, and hot meals made by an actual human, not a vending contract. For a lot of commuters, this is the only real food option in the building before most places are even awake.
That “actual human” is a 65-year-old grandmother who was born and raised in Fitchburg and has spent her whole life here and in Leominster. She’s in the building before sunrise, cooking, so the door can open at 6 a.m., and staying on her feet until 3 p.m. to make sure riders, MART staff, seniors, and students get something warm and decent instead of going hungry.
After we pushed for basic cleanliness and safer shared conditions in the station, we were told our lease would be ended early, even though time is still left. That’s why we’re asking for public support: to stay open for the people who rely on us, and to make sure this space is treated like people actually use it — because they do.
Last updated: November 3, 2025
This reflects our direct experience and understanding as of the date below.
Last updated: November 3, 2025
“Per Article III of the lease agreement, tenant must provide written notice within 90 days of the end of the lease year.”
Received: Oct 13, 2025 • Personal Info Redacted
In prior years, a verbal “yes, we’re staying” was accepted; we gave the same verbal confirmation to a MART inspector in September 2025.
We believe the early termination follows our repeated requests for consistent janitorial coverage so riders have clean, safe shared areas. We understand Article III calls for written renewal; however, prior practice was verbal acceptance, and we gave the same verbal confirmation to a MART inspector in September 2025.
We’re asking MART to honor the remaining lease term and maintain the station’s shared spaces. If written notice is the preferred standard going forward, we’re ready to provide it immediately.
To MART employees: we appreciate the people who keep buses running, answering the phones, and assisting MART Riders. Several MART workers have told us they support the café staying. Our concern is with the early-termination decision and building maintenance policy — not frontline staff.
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Thread excerpts including cleanliness requests, follow-ups, and the Article III notice discussion.
One-page statement summarizing timeline, MART’s stated reason (Article III), and our requested remedy. Includes media contact.
Media: originals/verification available on request via our Press page. Please quote responsibly; do not list personal phone numbers or emails.
We’ve repeatedly asked MART to maintain the shared station areas where riders wait, sit, and eat. These images were taken inside the Fitchburg MART transit center and show what commuters, seniors, students, and MART staff are dealing with early in the morning.
These photos come directly from the café owner and regular riders. Quality varies — most are quick phone shots taken before sunrise while opening at 6 a.m.
The purpose of sharing this is simple: riders deserve clean, safe public space.
Last updated: November 2, 2025
Our position is simple: commuters, seniors, students, MART workers, and anyone grabbing food at 6 a.m. deserve a station that’s safe and cared for. Asking for that should not cost someone their livelihood.
Tell MART and local leadership that riders deserve real food, dignity, and a clean transit center — not an empty space.
We’re asking MART to reverse its plan to cancel our lease early and to work with us, not against us, after we raised concerns about unsanitary shared conditions in the facility.
The petition is hosted on Change.org for transparency and safety. You’ll be able to add your name publicly in under 30 seconds.
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A quick share helps us reach neighbors, commuters, and local press.
Being forced out means lost income overnight. We still have equipment, food costs, and plans to keep serving our community — even if MART takes our current space.
If you’re able, your support helps us land on our feet instead of going dark.
You can be one of the first supporters. This fund keeps us alive while we fight to stay open and secure a clean, safe place to serve commuters.
Support Us In Trying Times →Prefer to help us directly instead? Send support to Fuzzy’s Café →
GoFundMe uses standard card processing fees (about 2.9% + 30¢). Clover direct support goes straight to us.
Fresh coffee, breakfast sandwiches, and hot meals — cooked by hand, not out of a vending machine. Order ahead and we’ll have it ready.
Ordering through Clover (Pickup) helps the most — it goes straight to Fuzzy’s Café.
Fuzzy’s Café is a small, woman-run breakfast and coffee counter inside the MART transit center in Fitchburg, MA. The café is operated by a 65-year-old grandmother who was born and raised in Fitchburg and has lived her entire life in Fitchburg and Leominster. She wakes up at 4 a.m. to open by 6 a.m. every weekday and serves bus riders, train riders, MART employees, seniors, students, and night-shift workers until 3 p.m.
After repeated requests for cleaner and safer shared conditions in the station, the café was told its lease would be ended early — even though time is still left on that lease. If forced out, commuters lose their only real early-morning hot food option in the building, and the owner loses her only income.
The information on this page reflects our direct experience and understanding as of the most recent update.